For the last several months, Firehouse has been working on an innovative communication activation with RBS retail bank called Bee - which stands for ‘brilliantly, effortlessly everyday’ – the bank’s key drivers to ensure their customers always have a great experience.

T...

Anyone connected with internal comms will be very used to the concept of Employee or People Experience. Indeed the role of  ‘director of people experience’ is fully appreciated by more and more businesses as the epiphany of valuing your peoples’ experience on the same...

To celebrate the launch of Virgin Atlantic’s new route from Manchester to Los Angeles, Firehouse created an eye catching and engaging feature for customers and passersby in the departures terminal at Manchester Airport. 

Referencing LA's most famous export, the movies,...

Yesterday – or as some would have it: B.I.T.D (that’s back in the day for the uninitiated) I joined the A.A.A.A.A.A.A.A.A. (I might have missed out an A or two) – which is, of course:

The Agency Against Acronyms And Appellations that Avoid Actually Affecting Anyone At...

Firehouse recently worked with Fjord, part of Accenture Interactive, on the creative design and delivery of an immersive, experiential Trends event.

The event presented a Dystopian society and was designed to provoke conversation and debate by questioning the effect our...

Are you sitting comfortably?  Then I’ll begin.

Narrative and Story are words that are used a lot these days in association with almost any and every kind of communication initiative. Those who seek to persuade us to adopt a political preference; Those who are keen to in...

A typical morning might go like this:

Alarm erupts: 6.12am.

Alarm repelled: 6.12am and 10 seconds.

Radio 4 (Today programme) obliterates the silence: 6.15am.
Teeth-brushing commences: 6.17am.

Radio 4 silenced: 6.42am.

Drive to station: 6.45am.

Car parking (hopefully): 6.57am...

B&Q is 50 years old this year.  Can you believe it?  The DIY store first set up by Richard Block and David Quayle in Southampton is now a great British institution and a tremendous success story.  Firehouse was very proud to help B&Q celebrate this important anniversar...

It’s a question on the lips of every conference organiser or internal comms manager, almost all the time.  “Where do we hold our next event?”

Despite the proliferation of venues across the UK and the world, we are often drawn to locations that, on the face of it, appea...

We’ve lived with Virals swarming across our social media platforms and digital channels, for quite a while now. And no consideration of the relentless impact of Virals is complete without reference to cat videos. Obviously.

So, let’s start there, with the best cat viral...