With Christmas lights flickering on almost every street and mince pies offered with your morning coffee, we are fast approaching the end of 2019, and indeed the end of the decade.

Even saying '2020' feels futuristic, like it’s not actually next January but sometime far...

Anyone connected with internal comms will be very used to the concept of Employee or People Experience. Indeed the role of  ‘director of people experience’ is fully appreciated by more and more businesses as the epiphany of valuing your peoples’ experience on the same...

Yesterday – or as some would have it: B.I.T.D (that’s back in the day for the uninitiated) I joined the A.A.A.A.A.A.A.A.A. (I might have missed out an A or two) – which is, of course:


The Agency Against Acronyms And Appellations that Avoid Actually Affecting Anyone At...

Are you sitting comfortably?  Then I’ll begin.

Narrative and Story are words that are used a lot these days in association with almost any and every kind of communication initiative. Those who seek to persuade us to adopt a political preference; Those who are keen to in...

A typical morning might go like this:

Alarm erupts: 6.12am.

Alarm repelled: 6.12am and 10 seconds.

Radio 4 (Today programme) obliterates the silence: 6.15am.
Teeth-brushing commences: 6.17am.

Radio 4 silenced: 6.42am.

Drive to station: 6.45am.

Car parking (hopefully): 6.57am...

It’s a question on the lips of every conference organiser or internal comms manager, almost all the time.  “Where do we hold our next event?”


Despite the proliferation of venues across the UK and the world, we are often drawn to locations that, on the face of it, appea...

February 1, 2019

We’ve lived with Virals swarming across our social media platforms and digital channels, for quite a while now. And no consideration of the relentless impact of Virals is complete without reference to cat videos. Obviously.

So, let’s start there, with the best cat viral...

January 11, 2019

Listen to this.

Very nearly 6 million people in the UK download podcasts every week. (Ofcom September 2018). In February 2018, 23% of the UK population listened to a podcast.  And that figure is rising like a thrill-seeker’s ambition.

In the USA, more than 50% of the pop...

November 27, 2018

There’s an ironic story doing the rounds on social media.  It has many iterations and you probably know one of them.  A young cashier points out to an older customer that the plastic bags they are using are bad for the environment.  This customer responds that they did...

November 27, 2018

It’s very rare these days to wander down a street, anywhere in the UK - and not find oneself encountering a space or environment that describes itself as a Pop-up.

Pop-ups keep popping up everywhere. And I wonder where the Pop-up is going?

The thrill of Pop-ups, when the...

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October 18, 2019

June 13, 2019

January 3, 2019

September 26, 2018

September 10, 2018

April 5, 2018

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