Firehouse respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Site and from our communications with you. The Site is hosted on a server within the European Economic Area.
DATA PROTECTION LAWS
We are conscious of our legal responsibilities as a “data controller” and we support the principles of data protection reflected Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) . We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.
HOW WE OBTAIN PERSONAL INFORMATION ABOUT YOU
We may as a result of your interaction with the Site and our communications with you hold and process personal information obtained about you. The types of personal information we collect may include:
your phone number
your email address
your company name
WHAT WE DO WITH YOUR PERSONAL INFORMATION
The personal information that you provide will only be available to Firehouse for the following purposes:
to process enquiries received via the Site
to register you for and send you newsletters
to conduct market research and business development
to provide you with information about products and promotions that may be of interest to you from ourselves
any other purpose indicated at the time you voluntarily provide your personal information
We may from time to time use your personal information to send you email messages or marketing materials regarding our services in each case with your prior consent. These email messages may contain features that help us make sure you received and were able to open the message.
You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with “unsubscribe” in the subject line, or by following the instructions in any marketing communication.
DISCLOSING YOUR PERSONAL INFORMATION
We will only disclose your personal information if, in our opinion, disclosure is required by law.
THE ACCURACY OF YOUR INFORMATION
While we endeavour to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or, if we discover that such information is inaccurate, it shall be promptly rectified by us. We do not intentionally retain any information about you which is out of date or which is no longer required.
PERSONAL DATA SECURITY AND CONFIDENTIALITY
We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
ACCESS AND CORRECTION RIGHTS
You can request access to, and have the opportunity to update and amend your personal information, and you can exercise any other rights you enjoy under applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting us at . For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information.
RETENTION OF DATA
We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.
CHANGES TO THE POLICY
If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the ‘Contact Us’ facility on our Site.
Thank you for visiting the Firehouse website.